AmTrust Cookies Policy

AmTrust Nordic AB and AmTrust Insurance Services Sweden Ab (hereinafter collectively "AmTrust" or "we") use cookies and similar tracking technologies to deliver a user-friendly and smooth online experience. Cookies are small text files consisting of letters and numbers. These are sent from AmTrust's web servers and saved on your device according to the table below. There are two types of cookies:
  • Session cookies are temporary cookies that expire when you close your browser or app.
  • Persistent cookies are cookies that remain on your computer until you delete them or they expire.
AmTrust Nordic uses both session cookies and persistent cookies on our websites and claims handling portals.

Furthermore, cookies can be divided into first-party cookies and third-party cookies. First-party cookies are set by the website you are visiting, while third-party cookies are set by another website. On AmTrust's website, we use both first-party and third-party cookies, while our claims handling portals only use first-party cookies.

The cookies we use generally improve the services we offer you. For some of our services cookies are actually necessary to function, while others are simply there to make our services more convenient for you. Generally speaking, we categorize our cookies and their use as follows:
  • Necessary cookies are absolutely necessary to be able to offer our basic services, e.g. our payment options or register a claim in our customer portal. Our services would not function without these cookies.
  • Functional cookies enable us to save settings such as language selection or whether we should fill in your information in advance or not. Without these types of cookies, we would not be able to tailor our services to your preferences. These cookies improve the functionality of our services so that your experience with us is as smooth as possible.
  • Security cookies make our services and your data safe and secure, by helping us detect fraud and protecting your data. As this is an essential part of our services, these cookies are necessary.
  • Marketing cookies: used to track visitors to different websites. The aim is to show ads that are relevant and engaging to the individual user and thus more valuable to publishers and third-party advertisers.
  • Unclassified cookies: are cookies that we are in the process of classifying together with the supplier of individual cookies. 
 
Cello    
Cookie Retention Description  
CelloWebSession 2 hours Session cookie that saves the information you fill in the claim portal, as well as business decisions made along the way through the claim report so that information is not lost.
CelloCurrentOperator 24 hours Keep track of which operator you use in the claim report. If the session is lost, this cookie helps direct you to restart.
Tenant 2 hours Keeps track of which operator is used to give you the right flow for your claim.
TreSkadeanmälanCookieConsent
TelenorSkadanmälanCokkieConsent		 1 year Keeps track that you have seen our information about cookies, this so that we do not show the same information several times.
.Asp.NetCore.Antiforgery.****** Until you close the web browser. A token used to send secure calls in admin and customer view.
Jaycom    
Cookie Retention Description
Jc_socket_session Until you close the web browser. A session cookie that keeps track of the connection between the website and the server. The cookie is necessary to be able to communicate in real time from the server to the browser.
Jwt Until you close the browser or are logged out due to inactivity. Keeps track of logins in the browser.
JCSESSION Until you close the web browser. Saves data temporarily on the server linked to a user session.
Amtrustnordic.se
Cookie Retention Description  
rc::a Persistent This cookie is used to distinguish between humans and bots. This is beneficial for the website.
rc::c Until you close the web browser. This cookie is used to distinguish between humans and bots. 
AmTrust_Cookie Until you close the web browser. Preserves the visitor's session state across page requests. 
ASP.NET_SessionId Until you close the web browser. Preserves the visitor's session state across page requests.
CookieConsent 1 year Stores the user's cookie consent state for the current domain. 
TS# Until you close the web browser. Used to ensure website security and fraud detection
CMSPreferredCulture 1 year The cookie determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language.
_pk_id# 1 year Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
_pk_ses# 1 day Used by Analytics Platform to track page requests from the visitor during the session.
Repair partner portal
Cookie Retention Description
AspNetCore.Identity.Application 1 hour The user's session, which stores the user's name/email address and role.
ARRAffinitySameSite Until you close the web browser. Technical support in Azure for load balanced environments.